Shipping policy

At Ghanwa Skincare, we aim to deliver your skincare essentials with care and efficiency. By placing an order, you agree to the shipping terms below.

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1️⃣ Order Processing

• All orders are processed within 1–2 working days after confirmation.

• Please ensure your complete address and active phone number are provided correctly.

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2️⃣ Delivery Time

• Standard delivery across Pakistan takes 3 to 4 working days.

• Delivery may be slightly delayed during public holidays or due to courier issues.

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3️⃣ Shipping Charges

• A delivery fee may apply based on your location.

• Any applicable charges will be shown at checkout or informed during order confirmation.

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4️⃣ Cash on Delivery (COD)

• We currently offer Cash on Delivery (COD) only.

• Please ensure availability at the delivery location to receive and pay for your order.

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5️⃣ Order Confirmation & Tracking

• After placing an order, our team will confirm via WhatsApp or Call.

• Tracking may be shared when available through the courier service.

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6️⃣ Delayed or Failed Delivery

• If the customer is unavailable or refuses the parcel, re-delivery charges may apply.

• Ghanwa Skincare is not responsible for courier delays once dispatched.

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7️⃣ Damaged or Missing Products

If you receive a damaged or incorrect item, contact us within 24 hours of delivery with photo/video proof.

We will assist according to our Return & Refund Policy.

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8️⃣ Contact Us

If you have shipping questions, feel free to contact us:

📧 Email: ghanwaskincare@gmail.com

📱 WhatsApp: 0309-0200933

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Thank you for choosing Ghanwa Skincare with trust and care.